6th November 2024

It is with great pleasure that we share our experience working with Lee Tidman of ISO Quality Support since 2021. As CEO of Hague Fasteners Limited, I can confidently say that Lee has been instrumental in supporting our continuous commitment to quality excellence and environmental stewardship. Given his meticulous approach, in-depth knowledge, and professional insights, Lee has become a vital part of our journey to not only maintain but enhance the high standards expected of our business.



Hague Fasteners specialises in the small batch manufacture of safety-critical components, serving major global industries, including Defence, Oil & Gas, and Nuclear. With the stakes so high, we rely on robust quality management systems to ensure that every fastener, bolt, and component meets stringent standards. By choosing an external provider for ISO9001:2015 internal quality audits, we gain several advantages over performing reviews internally. Lee brings a fresh perspective, rigorous objectivity, and the benefit of his industry-wide expertise, which has directly contributed to ensuring our QMS aligns with best practices and the latest standards. His support has also allowed us to save valuable time, enabling our team to focus on delivering superior, specialised products without sacrificing our commitment to quality control.

Lee’s involvement goes beyond ISO9001. Since achieving Carbon Net Zero status, we have broadened our focus to incorporate environmental management rigorously. Lee has played a crucial role in auditing our Environmental Management System (EMS), allowing us to identify any potential gaps and to streamline our processes in preparation for formal ISO 14001 accreditation. His expertise has guided us in refining our approach to environmental responsibility, a critical aspect of our operations in today’s global business climate.

The dedication and quality of service Lee provides have truly set ISO Quality Support apart. His expertise, combined with a collaborative and proactive approach, ensures our systems are not only compliant but also aligned with our values of continuous improvement and sustainable practices.

We would highly recommend Lee and ISO Quality Support to any business seeking a professional, knowledgeable partner in their quality and environmental auditing needs. We look forward to continuing our successful partnership and to further strengthening the foundations of quality and environmental responsibility that support Hague Fasteners’ growth and success.

Jon Hague - CEO, Hague Fasteners Ltd